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AIyourIT works as an extension of your IT team - understanding your processes, enforcing your policies, and quickly auto-resolving over 50% of help desk requests using Natural Language. For complex issues, an AI Assistant and dedicated IT support engineer ensure rapid escalation, clear communication, and faster resolution. This allows your team to prioritize high-value initiatives while we automate repetitive helpdesk functions.
At AIyourIT, we specialize in AI-driven solutions, tailored to your IT needs.
Empower Your IT Team With Intelligent Automation
Over 50% of Support Requests are Resolved Automatically, No Wait - No Handoff.
Triage Service Tickets
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Onboarding
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Password reset
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Group membership maintenance
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Provisioning
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Deprovisioning.
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Granting Access
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Updating Permissions
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Device Management
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Printers Issues
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Network connections
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Secure multichannel approvals
HOW IT WORKS
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Intake: A user submits a question or issue.
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Automated Response & Resolution: The AI's Natural Language Processing understands the request and uses the knowledge base to find a solution.
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For common issues: Provides an immediate answer, suggest articles, or guides the user through a troubleshooting process.
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For more complex issues: The ticket is intelligently routed to the correct human agent, along with the full conversation history to speed up manual resolution.
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Continuous Learning: Every interaction is used to train the AI, making it more accurate and smarter over time.
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Proactive & Personalized Support: The AI can use data to proactively identify and address potential problems or personalize solutions based on past interactions and user data.
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Agent Assistance: During live support, AI helps human agents by summarizing conversations, suggesting responses, or surfacing relevant information in real-time, improving their speed and accuracy.
Benefits: Simple - Scalable - Compatible - 24/7 Support
Leveraging our expertise in IT Support and AI, we enhance your entire team's workflow by improving response times and increasing overall productivity.
Simplicity
Ease of Use
Our platform is designed for user-friendliness, simplifying the way your team interacts with IT support. With intuitive interfaces and straightforward processes, your staff can quickly leverage our AI solutions for maximum efficiency.
Compatibility
Seamless Integration
Our solutions integrate effortlessly with your existing systems, apps and SSO providers, allowing you to harness the power of AI without overhauling your IT infrastructure. Enjoy smooth transitions and continuous support.
Scalability
Grow with Us
AIyourIT is designed to grow alongside your business. As your needs evolve, our services adapt to maintain optimal performance, ensuring continued support without interruption as you expand.
Support
Always Available
With 24/7 support, you can rest assured that AIyourIT is always ready to assist your team, ensuring that your IT demands are met promptly and effectively. Let us handle your IT challenges while you focus on core business objectives.
AIyourIT Kickstart Program
From A Demo to Production in 3 Weeks Or Less:
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2-day assessment of your IT help desk
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2-day assessment of IT policies, processes and platforms
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2-day integration of AI Platform - IT help desk solution
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1-week training and tuning with an expert Support Engineer
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1-day activation of AI help desk for 30% of your IT tickets, 1-week assessment with a full report of capabilities
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1-day fine-tuning
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Ongoing Human Support with a Dedicated Engineer
About Us
At AIyourIT, we’re passionate about helping IT departments evolve for the AI era. Our mission is to empower organizations to boost productivity, streamline operations, and achieve goals through intelligent automation.
Our team brings decades of hands-on experience in IT Modernization, Delivery, Advisory, Development, Managed Services, and Staff Augmentation. We understand how IT departments operate—along with the distinct challenges and regulatory demands across industries like healthcare, finance, technology, and manufacturing.
Guided by our founder, Michael Myers, a seasoned leader with over 30 years in IT services and operations, we combine strategic insight with cutting-edge AI solutions. Together, we’re redefining how businesses leverage technology—turning IT from a support function into a tactical advantage.
Our AI Partnership
AIyourIT partners with an established, industry-leading enterprise AI platform to accelerate deployment and bolster security.
This foundation ensures our solutions meet the reliability, governance, and performance standards required by modern IT organizations.